Discount Tire is a reputable brand that has been serving customers with top-quality tires and automotive services for years. With a strong reputation for providing exceptional value and unbeatable prices, Discount Tire has become a trusted name in the industry. Their wide range of tire options caters to various vehicle types and customer preferences, ensuring that every driver finds the perfect fit for their needs. Along with tire sales, Discount Tire also offers services such as tire rotation, wheel balancing, flat tire repair, and more. Their knowledgeable and friendly staff is always ready to assist customers in making informed decisions and providing expert advice. With a commitment to customer satisfaction and a dedication to offering high-quality products, Discount Tire continues to be a reliable choice for all automotive tire needs.
Reviews
I’ll never come back here or any Discount Tire. I set an appointment to have my tires rotated and checked before a road trip. The associate that helped me said my tire tread is getting pretty low but not quite there yet. He then quotes me for 4 new tires equaling out to $1400. I said I wouldn’t be able to pay that today but I’d like to continue to get them rebalanced and checked. This guy literally refused me any service unless I bought ALL NEW TIRES. I even suggested replacing 2 and he still refused. I could not believe it. It’s ridiculous how some men try to hustle women at these car shops. I went somewhere else and they did it immediately. They won’t get my business ever again.
I just stopped in the Cedar Hill store one morning to see if they would do a quick assessment of my tires. I was in a hurry. Thomas immediately went outside to check my tires. Then he explained my options and showed me some tires that were affordable for me. He thoroughly described all the features and warranties. I told Thomas I didn’t have much time. He assured me they could have my tires replaced in less than thirty minutes. He was right! Smooth transaction with friendly, reliable service. Thank you, Thomas! Thank you, Discount Tire in Cedar Hill!
Wait time is extremely long for service!
You purchase tires and warranty but is it really worth it?
You have to ask yourself that ahead of time with them because you do not get the value or quality of what you pay for. Then, they produce falsified service tickets and do not provide the adequate service; only to convince you that you may need another set of 4 tires for your safety. BE AWARE and SHOP AROUND!!
What's good about them is that they repair tires for free. They are good for flat repairs as well as new tire purchases.
Cedar Hill is the best location of all of them. They can handle the more complicated tire problems.
In particular, service advisor Rueban was resourceful when I lost the key to my wheel locks. Technician Will broke off the lock easily while taking care not to damage my wheel. They patched up my tire that had a nail inside it for free.
my set of Yokohama tires w/ DOT date of 2022 - so less than 2 years - and tread depth of 8/32 (nearly new) - separated into two pieces while driving down 360 - despite the Yokohama website stating that it was warrantied, Discount Tire refused to honor any warranty - they are the worst!
Had appointment and got there before my appointment, no one even started working on it for hour . Why ask us to make appointments if you can’t take care of customer in they appointment time . People with no appointments walk in and sit down n taken care same time . They need to change they method of handling customers with appointments. Appointments customers should be priority in my opinion . Working people like us have to pick kids or take care of elderly is reason we set appointments so we can be on track with our day to day life .
I get consistently good customer service from this location. I go to them for all my tire needs. If you set an appointment as is recommended, the wait isn’t typically very long.
Today I went to get air in my tires, along with a dozen others. The weather finally went past 70 degrees so the line was insanely long. However, when it was finally my turn their representatives still treated me as if I was the first customer of the day. Greeted me with a smile and didn't rush conversation.
This is my preferred location when I need anything done to my tires. Im the type that gets very overwhelmed if anything is wrong with my car. And I've never felt like they put sales over customer service.
Hats off to this team at Cedar Hill.
Location
142 N Hwy 67, Cedar Hill, TX 75104, United States
Hours
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Monday
08:00 AM - 06:00 PM
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Tuesday
08:00 AM - 06:00 PM
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Wednesday
08:00 AM - 06:00 PM
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Thursday
08:00 AM - 06:00 PM
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Friday
08:00 AM - 06:00 PM
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Saturday
08:00 AM - 05:00 PM
- Sunday Close
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